About Train Party
In the beginning...
It all started in 1995 with a few phone calls from our TrainWeb.com site visitors inquiring about children's train-themed birthday party items. At the time, we had a very limited catalog of train merchandise such as videos, calendars and t-shirts for sale. We started researching the availability of online resources dedicated to train party items and soon realized the scarcity of these resources. All we could find were a few miscellaneous train toys and Thomas and Friends party favors scattered throughout many online retailers. That sparked the idea of creating a centralized online specialty shop for train-themed party supplies, toys, gifts and novelties.
On February 07, 2003, TrainWeb, LLC purchased the new domain www.TrainParty.com specifically for launching our new train-themed birthday party products. Our TrainWeb.com site was converted to a railroad information only portal and we moved the train merchandise to this newly acquired TrainParty.com website. We then became the main online retailer for Train Party Supplies, Thomas the Tank Engine items, Railroad Hats and Whistles and other unique gifts all in one store.
Expansion into Manufacturing and Retail Store...
On August 1, 2005, we opened our first retail store in Fullerton, CA to better serve the local community living in southern California. Our need for more space for inventory had grown beyond our new larger facility in less than a year and we could already see that our need for more warehouse space was going to continue growing for the next few years. At the same time, we realized that we could save a lot on shipping costs and provide exceptional speed of delivery if we were more centrally located in the U.S.
On August 21, 2006, TrainParty.com moved to the town of La Plata, MO. The company purchased land and two warehouse buildings in this northeast Missouri community giving us over 15,000 sq. feet of warehouse and work space. TrainParty.com then made another major growth change as we became a manufacturer for three train-themed party supply lines: Little Chug, Whistle Stop and Officially licensed Amtrak Train. The decision to manufacture our own train-themed party lines allowed us to offer products throughout the year without any inventory interruption.
Now Family Owned and Operated...
Steve and Nena Xander invested into Trainparty.com in February of 2020 after being inspired by our 4-year old son Zackary's love of trains. Then, on April 3, 2021, we took complete ownership of Trainparty.com and moved the main operations to our home in Kirksville, MO. We continue to utilize part of the original warehouse in La Plata, MO but, plans are in development for a storage/retail building to be built on our five acres of land with added attractions. We now have a little princess engineer, who has taken interest in trains with big brother, inspiring us to expand into more items for girls. Our goal is to deliver smiles and fun to kids of all ages and to help you make your next train-party hassle free and memorable for everyone!
It's all about Customer Service!
Take a look at our reviews and you'll see that we take pride in communicating with our customers, providing fast shipping, and making sure quality is top notch! Everybody promotes having great customer service but, we actually do it. Our company is privately owned and operated by our family. We are large enough to provide an excellent selection of high quality, in-stock items and small enough to offer exceptional and personal customer service. Check our testimonials to see what our customers say about shopping with TrainParty.com and be sure to follow us on Facebook and Twitter
Safe and Secure!
TrainParty.com is hosted on BigCommerce's Secure Server. BigCommerce is a PCI DDS Compliant entity and has paired with SecurityMetrics to run through a series of rigorous tests to authenticate their company abides by all PCI data security standards to keep your information and their clients' information safe. TrainParty.com is also a proud member of the Better Business Bureau. BBB OnLine Reliability seal holders meet high standards for good online business practices. You can also be assured that your confidential information will never be sold or rented to any third party. TrainParty.com has also obtained a VeriSign Trust Seal® the world's leading provider of e-commerce security certificates. Our website is tested and certified daily to pass the HACKER SAFE® Security Scan.
Hacker Safe and Secure! ** Backed by a $250,000 Warranty
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TrainParty.com was awarded Medium Business of The Year 2006 by the Fullerton (CA) Chamber of Commerce whose objective is to recognize and honor businesses that have demonstrated "Best Practices" of entrepreneurship such as, sound business planning, fiscal responsibility and work process innovation in operating their business.
30 Day Money Back Guarantee!
Train Party stands 100% behind your order! If for any reason you are not satisfied, just return the merchandise and we will issue a credit or refund. Please read our shipping and returns page for more information.
Our mission is to spread joy and fun by offering a central source for train-themed party supplies, toys, and gifts for kids of all ages while demonstrating Christ's love. Our goal is to make you a happy and satisfied customer and we will do our very best to make that happen. We encourage you to email us at email@example.com or phone us toll free at 1-800-761-4294 with any concerns that you may encounter while browsing and shopping at TrainParty.com Thank you for giving us the opportunity to serve you, Steve Xander Nena Xander Owners / Managers TrainParty.com 18303 Sperry Way Kirksville, MO 63501 1.800.761.4294